Delivery & Returns
UK deliveries, from £4, Royal mail UK mainland, 5 to 10 days
Local deliveries, from £3, Plenty Paws staff, 1-3 days
Returns
If you are not happy with your order, we give full money back, no quibble, guarantee on all our unused products.
In the case of antler dog chews and chewroots, this guarantee mainly applies to unchewed products, but if you have an issue with a chewed antler or chewroot, please return it, and we will consider the complaint.
Please give your dog a chance to get chewing on the natural chew as it may take a couple of days before he gets the hang of it, and once started, they will keep returning to it time after time.
Our handmade, unique or personalised products are not returnable.
We are fair people and want our customers to be happy, so we will resolve it if it’s a genuine problem.
If you need to return any products to us, please quote your original order number, found on your confirmation email and the receipt, stating the reason for return.
We want to make sure we are doing everything possible to send out a great quality product!
We will replace the product free of charge or refund you the total cost, including your return postage; please specify.
Plenty Paws
16 Barton Close
Knaphill
Woking
GU21 2FD